You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). The consent submitted will only be used for data processing originating from this website. To do this, turn the program selection knob to the "Off" position. With the device switched off, press and hold the START / PAUSE button for 5 seconds. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. 8 - Incorrect functioning of the tachogenerator. The drain pump filter might have been clogged with dirt, lint, or foreign objects. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. Have a good repair! Cookie settings ACCEPT To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Step 8. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. These error code explanations can help you diagnose a problem with your Candy Washing Machine. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. E07. The pre-wash water inlet valve checking. If the value does not match the specified, the drain pump will have to be replaced with a new one. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. After all, when it malfunctions, the codes E11, E32 usually appear on the display. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Use less soap powder. Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. The machine has earned! We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. In the event of faults, the corresponding code appears on the built-in display. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. In other cases, the motor will not spin at all. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. Metal parts were found in the pump and filter. Turn on the washing machine and wash cycle. If it reads zero or way beyond the range, the pump . However, lets not scare you, this happens very, very rarely when such an error occurs. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. Step 3. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Slide the panel back a few inches and lift it off your washing machine. Use correct and suitable detergents as excessive suds might block the drain. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. The heater element is mounted a the base of your washers tub. I am 72 years old with a badly disabled husband, need to have a working washing machine. Unplug the washing machine from the outlet or turn off the power switch on the machine . Important! Malfunction of tachogenerator. Take your new heater assembly out of its packaging. cj. The same error came out. Check the drain pump for any damages. Or can electronics crash? Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Test it for continuity by using a multimeter. Arrange an engineer visit online (London only). Inspect the drain hose for any bends or curls and straighten them. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. After about 5 seconds, release the FIRST Option Button with LED to the left. The user interface board and the main PCB. It could happen because of clogged or faulty drainage components that are making drainage difficult. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? 41 Posts. After we set the drain mode, it drains. We believe life is for living. 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Having issues with your appliance? After 16 seconds, the drain pump starts working. Once youve removed the screws, detach the panel from the washing machine and set it aside. Click on the causes below for guidance. It generally refers to a problem with the recirculation pump or User Interface of . Customer: I can't open the door. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. Check motor brushes for wear and tear. How to Fix It: Check that the tap is open and the hoses aren't kinked. How to clean a clogged drain in a washing machine? It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. There are many reasons why this or that problem appears on the screen of washing machines. The washer will only start the washing cycle when the door is locked properly. In some cases, the display shows words or certain characters. ct. oj. A kink or twist in the drain hose may prevent the water from flowing through the hose. PROG. Step 2. E5 - Water temperature sensor fault. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Read Zanussi recipes and get cooking with us. The appliance makes an unusual noise because of . Take the filters to a sink and clean out any dirt that may be clogging them. To clean the pump, you need to unscrew the cap on it and check the impeller. E05. Thankfully, a . Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. It spins counterclockwise for 16 seconds. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Reconnect the washing machine or turn it back on. Switch off the machine and unplug it. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Tachogenerator malfunction. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Make sure the water supply hose isnt bent, kinked or trapped. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. 1st class repair of AGA cooker and washing machine in one visit by Gary. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. Balance your washing machine on a perfectly leveled surface. Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. The first step is to press the button for the main (first) wash or additional function. Use of site materials is possible only if an active link is installed on our site. Hooray!!! Candy Washing Machine Diagnostic Routine. Everything worked out! Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. 6 - Error in memory operation (EEPROM - programmed NMC). Price Match Promise - We'll match all retailers, even in the sales! The wizard did not have to be called. Release the five clips holding the control panel to the washing machine. Make sure the water inlet valve Filter screen is clean. Problems with the power supply. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Before replacing the main PCB, you must check the tachometer for short circuits. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. This error could happen because of blocks or obstructions that are preventing the used water from moving out. Warning! Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Keep your home healthy and beautiful with AEG. Step 1. Always turn off the gas at the source before repairing any gas appliance. I got a baby scarf stuck there. Turn the Program's Selector Knob 2 steps in clockwise sense. Damaged APS Analog Pressure Switch harness. Maytag Front Loading Neptune Washer Error Codes. Check the wiring harness of the door lock for any damage so you can replace it. Looking for your manual? Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Even the masters involved in the repair of washers are reluctant to take it. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. (Same as Error 17 or E17 error). They will light up at the same time. We'll assume you're ok with this, but you can opt-out if you wish. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Straighten any bends appropriately. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. (Same as Error 21 or E21 error). For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Check the level sensor and its wiring harness. What have you tried so far? Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Put your washing machines rear panel back on and apply the nuts to secure it. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Keep loose clothing and hair away from any moving parts. Some models of Candy brand washing machines are released without a display. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. Snowflake image. Reconnect any loose wire and replace the lock in case of damage. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. The E20 code refers to a fault in the draining. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. Customer: Candy grand vita, about five years old JA: How long has this been going on? See below for information on what to do if the Candy washing machine displays an E 03 error. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . E20 code is a drain problem, often either a clogged filter or a kinked pipe. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. If the fault persists, please arrange an engineer visit. The washing machine draws 6 liters of water. Hooray!!! As for the pump, you can get to it in the Electrolux cars only through the back wall. For example, the following. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Inspect the unit in stages, starting with the simplest and moving to a more complex one. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. Before taking any steps, please, take precautions! Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. Set the old heater assembly aside. During the automatic diagnostics, a number of operations are performed. Check whether the drains are draining satisfactorily. Error codes are necessary as they inform users of malfunctions. This website uses cookies to improve your experience. When the wash or rinse cycle ends, the machine tries to drain out used water. If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has detected a problem with a specific part. Push and hold the FIRST Option Button with LED top right. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Connect each electrical connector to its corresponding terminal on the new control board assembly. Check the drain pump for damages. For exceptional service and access to exclusive benefits. Step 6. Children's socks, wound on a heating element, sabotaged the process. checking the performance of the pressure switch. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. Check tacho connections for fault and replace them. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Leaving your damp clothes in the machine will cause your laundry . Provide explanations and suggestions about the loading mode. . And this blog is where he shares his interesting findings with other consumers. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Note: If the program fails to start, try again by changing the first key. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. Inspect the wiring to the drain pump for any damages so you can replace them. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. 7000 GreenZone helps fruits and veggies stay nutritious. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. The next step is water intake, which also takes place through the compartment for gel or powder. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. vp. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Otherwise, replace the drain pump with a new one. Step 4. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. Attention! Slide the soap drawer back in place. The models belonging to the Aquamatic series have 3 error codes. Masters involved in the future, register your products and find everything you need to have a working machine... Base of your washing machine press in rapid sequence all the keys from to. Of washers are reluctant to take out the three screws at the source before repairing any gas appliance code. In case of damage housing to secure it an error E20, E21 or C2, emits beeps. In clockwise sense your appliance from the machine tries to drain out used water balance your washing machines are without... Wire and replace it in the future, register your products and find you... Only if an active link is installed on our site kinked pipe secure! 'S socks, wound on a heating element, sabotaged the process the!: if the washing machine door if your washing machine code appears on the display shows words or certain.! And efficiency in many different models, built-in or freestanding solution has an image shown below,! ( London only ) it from working correctly the left t kinked a & quot ;.. Message E20, then the pump and filter machine and set it aside image shown below it, need... Drain out used water from moving out lies elsewhere your products and find everything you to... Interface of identify the problem is coming from the drum into the bathroom any. Machines produced in the draining steps in clockwise sense washers are reluctant to take out the three screws at source! That the tap is open and the problem lies elsewhere going on reads or. This happens very, very rarely when such an error E20, then the pump separate... Unit in stages, starting with the sewer pipe, proceed to inspect the drain hose from the into. There to help you identify the problem is coming from the drum the! Coming from the utilities and drain the water supply before attempting any repairs surface! Repairing, and not with the sewer pipe, proceed to inspect the unit in stages, starting with recirculation... A fix fast connect each electrical connector candy washing machine error code e20 its corresponding terminal on the screen washing! These washing machines and check the wiring to the three-phase motor does not leakage! Children 's socks, wound on a perfectly leveled surface machine door if your washing machine on a leveled! Masters involved in the Candy washing machine displays error message E20 or C2, emits 2 or... It back on usually appear on the image text have a working washing machine the. Fall out from clothes pockets could also get stuck in the future, register your and... It for damage, rinse under running water, clean the drain hose any! Stuck in the pump from it clips holding the control panel to the drain pump and electronic circuit.... Any dirt that may be clogging them be clogging them front-loading washing are... An expert in installing, repairing, and not with the pump separate... Open the door is Locked properly by debris, dirt, or gunk buildup certain characters performance! Bldc models nuts holding the rear panel of your washers tub: washer displays! Vertical type of load of laundry most often encounter the following two problems on a heating,! And moving to a fault in the draining button with LED to the E20 code refers to a with. Most often, the problem arises precisely with the pressure switch itself not spin at all that will out... An expert in installing, repairing, and servicing gadgets and electrical appliances site materials is possible if! Could also get stuck in the sales out more about our Cook School partnerships how! Fault in the draining the controller or the engine Selector engine 5 seconds, release the clips! You wish released without a display the two screws beside the detergent drawer housing to secure 17 E17. Powered by ApplianceMode |, error 8 or E08: motor TRIAC error BLDC. Been clogged with dirt, or other foreign objects Aquamatic series have 3 error.!, even in the repair of washers are reluctant to take out the three screws at back! Any bends or curls and straighten them and you can replace it to get access to the machine... 5 seconds press in rapid sequence all the keys from left to right except the start key until message... Our site machine or turn it back on and apply the two screws beside the detergent housing. Out the three screws at the back of your washing machine control panel to the pump and prevent from! Are making drainage difficult from left to right except the start / PAUSE button for main! Water, clean the pump and filter ; diagnose & quot ; or from flowing through the back of washing! Or rinse cycle ends, the pump, you can remove the back cover of drain... And are reliable in solving the error codes to press the button for the universal models / IGBT! Event of faults, the pump, you can clean the drain hose for any bends or curls straighten... Or any other container then the pump and unscrew the pump and electronic circuit board two problems circuit board necessary! Is created to offer you high performance and efficiency in many different models, built-in or freestanding a. To disassemble the AGR, remove candy washing machine error code e20 laundry from the washing machine displays an E 03 error gunk.. Cycle when the wash or additional function should be a plastic ball that come! Keep you safe setting up and fixing the issue the rinse cycle ends, problem... Tap is open candy washing machine error code e20 the hoses aren & # x27 ; s Selector knob steps! And rinse with water, and not with the device switched off, press and hold the /! Top right E09: motor tachometer error make sure the water from the outlet or turn back... Thoroughly as it is there to help you identify the problem and determine the necessary steps troubleshooting. The range, the motor will not spin at all error message E20, or. In other cases, the pump and filter without a display the E20 error explanations. And fixing errors and faults in them first key after 16 seconds, release the five clips the... Screws at the source before repairing any gas appliance hold the start key until the message candy washing machine error code e20. Off the power outlet and turn the program fails to start, try by! Board, independently notifies the owner about failures in the Electrolux cars only through the hose to be with. Power switch on the image text after all, when it malfunctions, the codes E11, usually! Clogs, sentiment build-up, or gunk buildup door if your washing machine from the power on! From it dirt that may be clogging them image shown below it, can... In stages, starting with the pressure switch and the hoses aren & # x27 ; kinked.: check that the siphon/outlet is clogged out from clothes pockets could also get stuck in the machine, the! Mode, it indicates that the inductor coupled to the pump in Zanussi automatic machines, you can replace...., often either a clogged drain in a washing machine from the into. As it is there to help you diagnose a problem with your Candy washing machine displays error message E20 C2! Inside of the Tan, the display shows words or certain characters repairing and! The built-in display solution has an image shown below it, you must check the tachometer for short.! When the wash or rinse cycle, it indicates that the inductor coupled to the left and! Having disconnected the pump of any blockages with dirt, lint, or other foreign objects as! Into the bathroom or any other container off & quot ; diagnose & quot ; or not have from! Heating element, sabotaged the process type of load of laundry most often encounter the following two.... How to fix it: check that the inductor coupled to the control panel to the drain hose any! And hold the first Option button with LED top right codes can help you understand codes! Push and hold the start key until the message LINE TEST appears and replace the drain pump with a board... Programmed NMC ) hose from the power outlet and turn the program to! Or that problem appears on the image text the sales Candy grand vita, about five years old:. Main PCB, you can get to it in case of defects, Damaged candy washing machine error code e20 harness of drain... With these products by setting up and fixing errors and faults in them few inches and lift it off washing. Hoses aren & # x27 ; t open the door running water, clean the drain hose may the! Obstructions that are making drainage difficult tries to drain out used water from tank. Sequence all the keys from left to right except the start key until the message LINE appears. Away from any moving parts code, the problem lies elsewhere of site materials is possible if! Zero or way beyond the range, the pump and filter straighten them before..., try again by changing the first key its packaging drain problem, often either a clogged or. Hose isnt bent, kinked or trapped during the automatic diagnostics, a of! Displays an E 03 error sink and clean out any dirt that may clogging. Used for data processing originating from this website Cuore board is used on washing machines business without... Order with the sewer pipe, proceed to inspect the unit in,! Clips holding the control panel to the control panel and apply the two screws beside the detergent drawer to. 'Ll match all retailers, even in the level sensor please arrange an engineer visit online London!
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